Credit Card Industry Research

Survey One | Surcharging

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Upon completion of the survey, our team will follow up and send you via email with a copy of our latest research paper on credit card surcharging models and compliance issues.

Enterprise Credit Card Surcharging Survey

Credit Card Surcharging Survey
About Yourself And Your Company
Please help us understand you and your business context
Company Name*
Name*
First Last
Title
Are You A Financial Decision Maker In Your Company?*
- Yes
- No
Business Headquarters Location*
City State / Province / Region ZIP / Postal Code Country
Direct Dial Phone*
Just in case we need to clarify an answer
Business Email*
Company Website*
Number of Employees?*
- Under 200
- 200 to 500
- 500 to 1,000
- More Than 1,000
Approximate Company Size*
Approximate Annual Sales
- Under $5 Million
- $5 to $25 Million
- $25 to $100 Million
- $100 Million to $1 Billion
- Over $1 Billion
How Many Company Locations?*
- 1
- 2 - 5
- 5 - 10
- 10 - 25
- 25 - 100
- More than 100
Industry Type / Focus?*
About Your Customers
Who Are Your Customers?*
- Consumers
- Business to Business
- Government
If Your Customers Are Businesses - What Is Your Typical Customer Type?*
- Individual / Sole Proprietor
- Small Business
- Medium Business
- Enterprise
Payments
Do You Accept Credit Card Payments From Your Customers?*
- Yes
- No
- Not Sure
What Percentage Of Your Customers Pay By Credit/Debit Cards?*
What Percentage Of Your Customers Are Repeat Customers?*
What Types Of Payments Do You Currently Accept?*
- Credit / Debit Cards
- ACH - Electronic Checks
- Paper Checks
- Wire Transfer
- Cash
- Other
Do You Currently Accept?*
- Virtual Cards - One Time Use
- Purchasing Cards
- Fleet Cards
- Ghost Cards
- None Of These
Do You Also Use Credit Cards To Pay Your Suppliers?*
- Yes
- Not Sure
- No
Credit Card Fees
Are You Currently Passing The Cost For Credit Card Processing To Your Customers?*
- Yes
- No
- Uncertain
Which Of These Methods Are You Using To Recover Credit Card Processing Fees?*
- We Do Not Recover Processing Fees
- Convenience Fees
- Increased Price To Cover
- Surcharge Add-On Fees Added To Customer Invoice
- Surcharging Performed By The Card Processor
- Other Fees
Are You Aware Of Visa & Mastercard Guidelines*
- Yes
- Not Sure
- No
How Long Have You Been Charging A Fee To Recover Processing Costs?*
- We Do Not Surcharge or Recover Fees
- Less Than One Year
- One Year
- Two Years
- More Than Two Years
- Not Sure
Future Options
If You Are Not Currently Surcharging; Are You Considering It?*
- We are looking at options
- We are talking to providers
- We are interested but have not yet talked to surcharge providers
- We do not fully understand surcharging
- We have already implemented surcharging or convenience fees
- Not Sure
- Not Interested In It
Do You Have An Internal Team Exploring Surcharging Now?*
- No
- Yes
- Not Sure

After submitting your survey information we will send you our latest research paper and reserve a copy of our 2019 Credit Card Surcharging Research Report when published.

Automotive / Vehicles
B2B Retail / Ecommerce
B2C Retail / Ecommerce
Consulting Services
Contractor / Builder
Education / Institution
Financial Services
Government
Health
Hospitality
Insurance
Marine
Membership Organization
Manufacturer
Nonprofit / NGO
SaaS / Cloud Services
Software Licensing
Subscription Product / Service
Transport
Travel
Web Services
Wholesale / Distribution

Credit Card Industry Research

Survey One | Surcharging

Thank You

Prefer To Save Time? Just Call Us!

786-425-3177

Enterprise Credit Card Surcharging Survey

About Yourself And Your Company

About Your Customers

Payments

Credit Card Fees

Future Options

Prefer To Save Time?
Just Call Us!